Job Description

The scope of the proposed services will include the following:

• • Define and document business functions and processes.
  • Document standard operating procedures, user manuals and training material, as needed.
  • Schedule, coordinate and assist with meeting.
  • Analyze and document the integration of business functions with technology.
  • Assist with business case development and business process reengineering.
  • Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, and input/output requirements.
  • Recommend new processes that yield operational efficiencies.
  • Conduct cost-benefit analyses.
  • Develop or assist with project work plans and project timelines.
  • Develop technical specifications and work requirements.

Expertise and/or relevant experience in the following areas are mandatory:

• • 3+ years' experience in document management or information governance
  • 3+ years' experience in gathering and documenting business requirements

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

• • 2+ years' experience working with DPS processes and document workflows
  • Experience analyzing IBM Content Manager systems
  • Experience working with Kofax systems
  • Experience in analysis of electronic document management system migrations
  • Experience in analysis of applications in a digital environment
  • Ability to analyze data and generate reports to support decision-making and process improvements

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