Job Description

Why USA Clinics Group?

Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.

We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you!

Why You'll Love Working with us:

🚀 Rapid career advancement          💼 Competitive compensation package

🤝 Positive, team-oriented environment  🏥 Work with cutting-ed technology

🌟 Make a real impact on patients’ lives  📈 Join a fast-growing, mission-driven company

Position Summary:

At USA Clinics Group , we use our expertise to provide the best possible service for our patients. Our team members are passionate about making a difference in the lives of the people we treat and are constantly striving to improve and better ourselves so that we can better support our patients and are currently searching for a Corporate Trainer to join our team!

As an integral member of the USA Clinics Group Training team, you will enable our ability to deliver and execute role-based onboarding and training initiatives for staff throughout the country. In addition, you will partner with Clinical Managers and operational leaders to plan, develop, implement, and evaluate specific standards for our team. You will provide support of new team members, assessing competencies and training a consistent approach and standard of care and patient support. You will work closely with the other teams including SMEs and business partners to appropriately deliver, evaluate, and refine our training programs with a focus on quality and speed to productivity. This role reports directly to the Training Supervisor.

Position Details:

• Location: Northbrook, IL
• Schedule: Full-time
• Pay Range: $28-$34/hr based on experience and qualifications.
• Will require 25% travel between our clinic locations nationally.

Key Responsibilities:

• Responsible for facilitation of Instructor-Led or Virtual Instructor-Led new hire training courses, new processes, and continued education for existing employees and new hires as well as one-on-one training, when needed.

• Delivering training materials and hands on training for:
• New hires
• LMS materials
• Responsible for developing and building role-based training material for corporate and clinical roles (Ultrasound Technicians, Medical Receptionists, Medical Assistants).
• Provide in-person training
• Effectively navigate and troubleshoot basic technical issues and connectivity for virtual sessions.
• Creating and implementing new process training, workflow development and training, communicating new information and workflow changes.
• Provide coaching and feedback during and after training programs.
• Perform physical preparation of training facilities including production and maintenance of course materials, metrics, and evaluations.
• Evaluate training programs and incorporate feedback to improve future programs.
• Maintain documentation regarding workflows in the clinical applications of the EMR and other clinical applications.
• Comply with policies and procedures regarding clinical applications change management for configuration updates and tracking.
• Additional duties as assigned.

Requirements

Required

• Bachelor’s degree, or Associates plus related experience.

• Minimum 1-year of conducting training in a virtual or classroom environment in a Healthcare setting.
• Ability to travel up to 25% or more

• Ability to present to small and large groups in person or in virtual environments, along with one-on-one training

• Experience with Apple mobile Products (iPad, iPhone)

• Expert knowledge of the Microsoft Suite of products, specifically Outlook, Word, Excel, and PowerPoint
• Excellent communication skills and attention to details.
• Highly motivated and optimistic.

Nice To Have

• Prior experience creating LMS training materials or related PowerPoint presentations

Benefits

• Health
• Dental
• Vision
• 401k
• PTO

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