Customer Service Representative Job at Rent-A-Center, Goodyear, AZ

QS9PYk5CajkwQTI1MFhHM3FxTm5ueUlzSXc9PQ==
  • Rent-A-Center
  • Goodyear, AZ

Job Description

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.

Main Responsibilities of a Customer Service Representative

  • Serves customers by providing all necessary service and product information.
  • Resolves service and product problems.
  • Ensures customer satisfaction and pleasant user experience.

Customer Service Representative Job Description

We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.

By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

Responsibilities of a Customer Service Representative

  • Answers service and product questions to attract potential customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer accounts.
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.

Customer Service Representative Job Requirements

  • Multitasking
  • Analyzing information
  • Resolving conflict
  • Phone skills
  • Listening
  • Documentations skills
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Product knowledge
  • Customer service

Rent-A-Center is a rent-to-own industry leader with a mission to improve the quality of life for our customers. We understand that making decisions about big items like furniture, appliances, and electronics is a big deal, which is why we offer the Rent-A-Center Worry-Free Guarantee: We give you the name-brand items you want, like Ashley Furniture, Whirlpool appliances and Samsung electronics, at a payment you can afford with the option to own it when you're ready. Plus, we offer 6 months same as cash, an early purchase discount, competitor price match and free same-day delivery.

Job Tags

Full time,

Similar Jobs

BeOne Medicines

Global Security Manager Job at BeOne Medicines

**General Description** **:****The Security Manager will be based at** **BeOne's** **San Carlos facility (~100,0...  ...contributing to a broad range of programs within the Global Security team.****Reporting to the Director of Global Security** **,** **the Manager will serve... 

Texas Cardiology Associates

Nuclear Medicine Technologist Job at Texas Cardiology Associates

 ...Position Summary: We are currently seeking a qualified and detail-oriented Nuclear Medicine Technologist to join our cardiology team. This role will primarily focus on performing cardiac SPECT and PET/CT imaging at two of our practice locations. The ideal candidate... 

Medsurg Sales Staffing

Clinical Specialist Job at Medsurg Sales Staffing

DescriptionProvide clinical, technical and product knowledge support to existing and potential customers. Build and maintains solid...  ...- 3 years experience in a technical support role or clinical specialist position is a plus. Prior experience with Computer Assisted... 

Episcope Hospitality - Chicago

Financial Controller Job at Episcope Hospitality - Chicago

 ...daily cash balances across properties. Optimize working capital through AP/AR oversight and cash flow management. Internal Controls & Compliance Establish SOPs for cash handling, POS reconciliation, procurement, and petty cash. Ensure compliance with local... 

Harvest by Hillwood

DATA ENTRY CLERK Job at Harvest by Hillwood

 ...administrative tasks. We are looking for team members that genuinely LOVE helping people, are detail oriented and comfortable working with online administrative projects. Individuals in this role learn how to work with a variety of people while balancing different tasks on a...