Job Description

We are seeking the RIGHT candidate to fill a full time position a dispatcher that exhibits team work and excellent customer service. You must be customer service friendly. Must have experience.

This position offers critical support to all departments of the company and contributes to our success as a whole. We are looking for the right candidate that is pleasant and energetic for the office environment being confident yet empathetic, strong yet sympathetic.

Schedule and performance review after 90 days.

** No phone calls only reply to add please.**

Dispatcher Requirements:

• Good communication skills.
• Good Customer Relations.
• Computer skills.
• Need to be able to navigate the internet.
• Data entry.
• Microsoft word and excel.
• Send and receive emails.
• Be able to work in a fast paced office environment.
• Be able to work with others as a team.
• Punctual with reliable transportation.
• Answer multiple phones while staying calm.
• Dispatch calls / keep track of drivers.
• Able to use map quest.
• Must have good telephone personality.

WHAT IT TAKES TO SUCCEED:

• Be able to multi-task and have common sense.
• Clear, confident and professional communication skills to build trust and rapport.
• Understanding of client call flow.
• Quick-thinking management of client needs.
• Assertiveness to promote additional products and services.
• Empathy and a sincere desire to assist and prioritize the customer.
• Tenacity to understand and deliver on customers needs.

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