Job Description

Mode of Interview: Either Web Cam or In Person Interview

Work Arrangement: Remote

Work Location: Des Moines, IA

Shift: CST

• Previous experience working as a technical writer for a SOC

• Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to m

• Proven ability to work with diverse audiences and translate technical information into non-technical information.

• Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in wr

• Knowledge of project management, conflict resolution, and incident escalation preferred.

• Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.

• Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.

• Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a prof

• Must be an individual of high integrity and be a model of unwavering integrity to others.

• Commitment to fostering a diverse working environment.

• Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.

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